Privacy Policy

How We Protect Your Information

Privacy Policy for Digital Core IT Solutions

Effective Date: June 2026

1. Introduction

Digital Core IT Solutions Company Limited ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, company name, and other contact information you provide through forms
  • Service Information: Details about services you're interested in or have requested
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and devices used
  • Project Information: Details about projects we work on with you, including technical specifications and requirements
  • Payment Information: Financial details used for transactions (processed securely through third parties)

3. Use of Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and requests
  • To send you service updates and support notifications
  • To process payments and transactions
  • To send promotional materials (with your consent)
  • To monitor and analyze website usage and trends
  • To comply with legal obligations
  • To prevent fraud and ensure security

4. Disclosure of Your Information

We may disclose your information in the following situations:

  • Service Providers: With third parties who assist us in providing services (hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with any merger, sale, or acquisition of company assets
  • Client Consent: With other parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You can request deletion of your data at any time, subject to legal requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt-out of marketing communications
  • Right to data portability

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We use cookies for:

  • Session management
  • User preferences
  • Analytics and performance monitoring

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. Contact for Privacy Concerns

If you have questions about this Privacy Policy or our privacy practices, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of our website following the posting of revised Privacy Policy means that you accept and agree to the changes.

13. Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of Tanzania, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

Last Updated: June 2026